We aim to deliver all orders accurately and timely with zero errors. However in the event that we wrongly deliver your items or items damaged in transit, we would replace them at no cost. We are also happy to process a full refund for you as alternative. Please contact us immediately on 0333 222 0771 and we will get this sorted for you.
If you have ordered the wrong product or don’t want a product that you have ordered please let us know within 7 working days. We would arrange a collection from your address at a £20.00 collection charge which would be deducted from your refund.